Last updated: January 2012
This website is operated by H2flow Controls, Inc., whose general contact details are on available under the "Contact" link on this website.
The terms "Company", "we", "us", "our" and "ours" when used in this Privacy Statement mean the Company, and its parents, subsidiaries, divisions, branches, or affiliates.
The terms "you", "your" and "yours" when used in this Privacy Statement mean any user of this website. IMPORTANT NOTICE: BY USING OUR WEBSITE YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA (AS HEREAFTER DEFINED) THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW.
Scope of Privacy Statement
We are committed to the privacy and confidentiality of information provided by you to us. This Privacy Statement describes our current policies and practices with regard to Personal Data collected by us from you directly and/or through the website to the extent that such Personal Data is protected by applicable United States and European data protection laws. The term "Personal Data" refers to personally identifiable information about you, such as your name, job description, health or financial related data, birthday, e-mail address or mailing address.
Notification of changes to Privacy Statement
We are continually improving our methods of communication and adding new functionality and features to this website and to our existing services. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will notify you and the local data authority where required by law of the changes through information posted at the website on this Privacy Statement. We encourage you to check this Privacy Statement frequently.
Collection of Personal Data including e-mail addresses
You may choose to buy products from us or receive additional information or services from us. When you purchase our products or request additional information, we request personal information about you such as your name, mailing address, e-mail address, telephone number and payment details. We may also ask for demographic information to enable us to provide a personalized service to you. The information you provide is either manually or electronically stored in our databases. We may process or store your Personal Data in our databases located in any country in which we do business. We sometimes supplement the information that you provide with information that is received from third parties. For instance, if inaccurate postal or zip codes are received, we may use third party software to fix them.
Use of Personal Data
We will use your Personal Data to fulfill your requests and we will ask only for data that is adequate, relevant and not excessive for those purposes. We may store information collected through the above-mentioned means to create a "profile" of your preferences. We tie your Personal Data and your purchasing history to information in the profile. When we send you information for any purpose, it may be sent by e-mail or mail. We may use your personal data to process your application when you apply for a career with us.
When we ask you for Personal Data it may include the following purposes:
• We may contact you occasionally to inform you of new products and services we will be providing;
• We may send you regular updates on issues we think will be of interest to you;
• We may send you requested information on our products and services;
• We may use your Personal Data for marketing purposes and market research; and
• We may use your Personal Data internally to administer this website and help us improve our services.
Anonymous data collected through this website
In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our website. For example, our web server automatically logs which pages of our website our visitors view, their IP addresses and which web browsers our visitors use. This technology does not identify you personally, it simply enables us to compile statistics about our visitors and their use of our website.
Our website contains hyperlinks to other pages on our website. We may use technology to track how often these links are used and which pages on our website our visitors choose to view. Again this technology does not identify you personally - it simply enables us to compile statistics about the use of these hyperlinks.
The use of "cookies" is a common practice. A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive. For example, if you allow a website to remember your login name or password, the website places a cookie on your computer. We may use both session ID cookies and/or persistent cookies. In order to collect the anonymous data described in the preceding paragraph, we may use temporary session ID cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies also enable us to track and target the interests of our users to enhance your experience on the Website. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. Cookies by themselves cannot be used to discover the identity of the user. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. If you block cookies, you may not be able to use certain features or functions of our website, or the website may not operate in an optimal mode.
We also use your IP address to help diagnose problems with our server and to administer our website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information.
We may also perform IP lookups to determine which domain you are coming from (i.e: google.com, yourcompany.com) to more accurately gauge our users' demographics.
Disclosure of your Personal Data
We do not share, sell license, trade, rent or distribute your Personal Data with unrelated third parties.
Data access and corrections
Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you, for which we may make a charge up to the maximum as allowed by applicable law. We will also correct, amend or delete any Personal Data that is inaccurate and notify any third party recipients of the necessary changes. To change or remove any Personal Data, please contact us using the contact information given below under the section entitled "Feedback". Please be aware, however, even if we update your Personal Data, or we remove such information, it may still be stored in other databases (including those kept for archival purposes) and may be used to compile aggregated or demographic information for third parties in accordance with this Privacy Statement.
Requests to delete Personal Data are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.
Links to other websites
Transfer of data abroad
If you are visiting this website from a country other than the country in which our servers are located (currently the USA), the various communications will necessarily result in the transfer of information across international boundaries.
By visiting this website and communicating electronically with us, you consent to the processing and transfer of your Personal Data as set out in this Privacy Statement, including its transfer across international boundaries and to subjecting yourself to applicable law in those countries in which the servers used for the transfer of such information are located.
The security of your Personal Data, which includes information about you and your company, is of the utmost importance to us. We want your information to remain secure and strive to provide secure transmission of your information from your computer to our servers through industry-standard techniques. Specifically, we have implemented a variety of security technologies and procedures to help protect your personal information from unauthorized use, access, or disclosure. For example, the servers are located in controlled, secured environments and protected from unauthorized access, use, or alteration. Employee access is restricted to those employees that we consider need to come into contact with that information to provide products or services to you or to do their jobs. All our employees must abide by this Privacy Statement and are subject to disciplinary action if a violation of the Privacy Statement occurs.
Notwithstanding the above commitments and measures taken to secure your information, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that third parties may find a way to thwart the security systems and protective mechanisms that we have enacted to protect your information. No method of transmission over the Internet or method of electronic storage is 100% secure. While we continually strive to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us. Transmission of information to us is at your own risk.
If you have any questions about the security of our Website, please contact us using the contact information identified in the section below entitled "Feedback".
Transfer of Information Upon Sale of the Company or an Affiliated Entity
The Company may assign, sell, license or transfer any information you provide, including Personal Data, to a third party directly involved in an assignment, sale, joint venture or other transfer or disposition of some or all of the assets of the Company or one or more of its affiliated entities.
Privacy Related Concerns
If you have a legitimate concern or question about your privacy, a potential privacy breach, or unauthorized activity on your account, please contact us as soon as possible. Please use the contact information contained in the section below entitled "Feedback".
This Privacy Statement forms part of our website Terms and Conditions and the substantive laws of Ohio govern any controversy or claim of whatever nature arising out of or relating to the use of this website, without regard to any conflict of law provisions. Venue for all actions or proceedings arising out of or relating to this Privacy Statement, its validity, performance, enforcement or breach, or the subject matter of this Privacy Statement, shall be solely in the state or federal courts located in the State of Ohio and you hereby irrevocably consent and submit yourself to the personal jurisdiction of the courts of Ohio and to venue at such location within Ohio for all such purposes. Notwithstanding the foregoing, we retain the right to bring legal proceedings in any jurisdiction where we believe that breach of this agreement is taking place or originating.
We welcome comments about this Privacy Statement. If you have any questions about this Statement or any part of our website, you may contact us by clicking on the "Contact" link on this site. Any feedback will be stored at our offices located at the mailing address listed there.